Evolve - Part 3 (Innovation Tool Using User Needs, cap 4S, Quick Wins and Action Planning to Advance Design Challenge Project)

Innovation Tool Using User Needs CAP, 4S

Purpose

Innovation/transformation tool provides opportunity to understand design thinking at a glance outlining the following three key aspects:

User desirability – basis for all unmet needs of an Organization – triggers technical, market/brand and User experience innovation.
Technical feasibility – assessment of current CAP and strategizing integration of solution – triggers process and technical innovation (R&D without involvement of users)
Viability – values created for stakeholders, social values, sustainability of the solution and scalability – triggers market/brand and process innovation

When to use?

It is useful in gaining buy-in from all stakeholders after the solution is assessed and devised towards the end.

How to use?

The tool consists of a Venn diagram, which requires outlining the three key aspects of design project and can be used to assess innovations and success/failure of the project.

Retrieved from: Design Thinking

Change Management Tool Using Review

Retrieved from: Design Thinking

Purpose

For the new solution to be integrated in the system, some organizational shift (big or small) needs to take place. This requires Change Management skills and tools.

From many, REVIEW is one tool, which has people centric process, tools and techniques for managing people side of the change. It’s a method for reducing and managing resistance to change in process, technology and organization.

How to use?

Following steps (REVIEW) are critical in leading the change:

Retrieved from: Design Thinking

Quick Wins

Retrieved from: Design Thinking

Quick wins are early small successes which are relatively cheap and easy; improvement is visible; with immediate benefit and can be implemented quickly. It helps secure organizational support and builds momentum to advance the Big Idea forward.

When to use?

First few baby steps in jump starting the implementation of the Big Idea.

Identifying and Selecting Quick Wins

Review the solution components and key activities that lead to the Big Solution.
Criteria for selecting impact should be based on Value creation; stakeholder satisfaction; sustainability and scalability.
Plot this on the matrix below depending on the effort and resources required to implement and what kind of impact it has.
Select at least 2 – 3 Quick Wins and identify success indicators; who will lead and the time frame.

Retrieved from: Design Thinking

Planning and Implementing Quick Wins

Once Quick Wins have been identified and agreed to, plan, schedule and acquire the necessary resources to develop and implement them. Planning and implementing Quick Wins include: