Lead Facilitator
Retrieved from: Design Thinking
Mr Lee Chong Hwa has over 30 years career experience. He is currently a Design Thinking and education consultant with Singapore Polytechnic International (SPI). As a certified Design Thinking practitioner by Rotman DesignWorks, University of Toronto, he is a pioneer in infusing Design Thinking in Business Education. Chong Hwa was the architect of the SP Business School Design Thinking Masterplan. In this capacity, he was responsible for providing sound academic and professional design thinking leadership in curriculum design, pedagogy, and training.
As a Design Thinking consultant, Chong Hwa has consulted, led and facilitated many Design Thinking projects and workshops in Singapore and overseas. Overseas programmes include the Philippines State Universities and Colleges, Ministry of Manpower, Indonesia and the Royal Civil Service Commission of Bhutan. Since 2014, Chong Hwa has been the principal trainer and facilitator for the Public Service Division (PSD) Design Practitioner Programme (a collaboration between PSD and Singapore Polytechnic).
An effective speaker, trainer and facilitator, Chong Hwa is skilled in employing clarity, captivating visuals, and motivation to deliver effective presentations and learning activities to diverse audience at all organisational levels. As a consultant, he has proven track record in developing innovative solutions through creative approaches, team orientation and effective execution.
Facilitator
Retrieved from: Design Thinking
Mr Jason Leow does his best work at the intersection of design and public good. While he has extensive experience in public innovation design consultancy for governments and social impact non-profits, he also aspires to create new products and services that deliver public value.
As a designer-turned-civil-servant leading cross-agency projects in the government previously, Jason offers an insider’s perspective and a grasp of the hard trade-offs in public policy projects. He is deeply passionate to create social impact, blending entrepreneurial resourcefulness, empathy and creative confidence to make that happen.
Facilitator
Retrieved from: Design Thinking
Ms Jun Lau came with a strong background in organization development and leading service innovation projects. Her experience spans from working with client organizations from various industries including financial services, engineering, hospitality, healthcare, life sciences, manufacturing, security services, telecommunications and government agencies.
Jun leads projects to enhance organizational effectiveness through the use of change management principles and design thinking methodologies. In recent years, she has worked closely with leaders across levels, to solve design challenges through humancentred research and experience design. As a service industry judge and facilitator, Jun inspires teams and individuals to collaborate and co-create solutions for a better tomorrow. Jun believes that good design can change the world and impact lives for good. She enjoys facilitating leadership conversations in an intimate yet impactful way and travels to major cities in Asia for her regional projects.
Facilitator
Retrieved from: Design Thinking
Ms Angela Ho is an experienced coach, trainer/facilitator and Design Thinking practitioner. Her dream is to be a positive force for greater good. She wants to help organizations be more innovative, user-centric and agile, in the volatile, uncertain, complex and ambiguous (VUCA) business landscape and operating environment today.
Angela creates value through creating, executing and sustaining changes for organizations. Angela’s approach is founded on a people-centred leadership model. She coaches teams to become high-performers and individuals to reinvent themselves, using a unique blend of coactive and agility coaching, design thinking, systems thinking, enneagram and mindfulness approaches.
Facilitator
Retrieved from: Design Thinking
Mr Chia Hui Yong has worked extensively in both public and private sectors in Singapore and the region, including social services, NGO, service and retail, education and training programme design and management. He has successfully led and executed many international humanitarian aid and international development projects.
Hui Yong is naturally curious and enjoys working with people across cultures. He believes Design Thinking has the potential to unlock creativity to innovate solutions for wicked problems and that embracing empathy is key to connect with people to forge common grounds and co-create solutions.
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